Privacy Policy

Privacy Policy – Internet Gen

At Internet Gen, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website or services or contact us. By accessing our services, you agree to the terms outlined in this policy.

  1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Payment or billing details
  • Home or installation address

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Cookies and other tracking technologies

Communication Information

  • Customer support inquiries
  • Form submissions on our website
  • Call logs (used only for customer service and support purposes)
  1. How We Use Your Information

We use your information to:

  • Process payments and send invoices
  • Provide broadband, TV, and mobile services
  • Maintain account records and service history
  • Improve website performance and user experience
  • Respond to inquiries and provide customer support
  • Send service updates, promotions, and notifications
  1. Sharing Your Information

Internet Gen does not sell, rent, or trade your personal information. We may share your information only with:

  • Government or legal authorities when required by law.
  • Business partners during mergers, acquisitions, or company transfers.
  • Service providers (installation technicians, billing processors, and networking partners).
  • All third-party partners are required to maintain strict confidentiality and protect your data.
  1. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

  • Improve user experience
  • Remember user preferences
  • Analyze website traffic and performance

You can disable cookies at any time through your browser settings, though some website features may not function properly.

  1. Data Security

We implement industry-standard security measures to protect your personal information. However, no online data transmission or storage system can be guaranteed to be completely secure. By using our services, you acknowledge that you share information at your own risk.

  1. Your Rights

You have the right to:

  • Ask us to update or correct inaccurate information
  • Opt out of marketing communications at any time
  • Request deletion of your data where legally permitted
  • Request a copy of the personal data we hold about you

To make a request, please contact us using the information below.

  1. Third-Party Links

Our website may contain links to third-party websites. Internet Gen is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

  1. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📞 +1 (888) 524-5813

📧 support@internetgen.us

📍 11390 Brydan St #15, Taylor, MI 48180, United States